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 intelek • 1 month ago • 60 viewed • 0 replied

· Handle inbound calls using standard processes to respond to enquiry / complaints raised by customers.
· Apply proper phone etiquette to manage various customer situations and achieve first call resolutions where necessary.
· Effectively provide fast and timely solutions to all customer related problems to meet their satisfaction.

- SPM, Diploma or Degree with minimum 2 years working experience in Call Centre/Customer Service.
- Fresh Graduates Degree with passion in customer service are encouraged to apply.
- Excellent communication skills in English and Bahasa Malaysia.
- Have positive working attitude and enjoy assisting and interacting with customers.
- MUST be able to work on shifts, weekends and Public Holidays.
- Full professional job training will be provided for successful candidates.
- Open to MALAYSIAN citizens only.

Kindly contact Ms. Hana at 03-2161 2121 or send your resume to hana@intelek.com.my

Monday - Friday : 9 AM – 3 PM (Excluding Weekends and Public Holiday)

Kindly bring along below documents:
1. Updated resume
2. Passport size photo - 1 copy
3. Education certificates (ALL Original & Photocopy)

Expires in 11 days

Start reply now and you will get 3 points!

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