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 intelek • 1 month ago • 101 viewed • 0 replied

Tenure: 1-year contract renewal

Location: Kuala Lumpur

Job Description

  • Proactive in approaching customers to identify customer needs
  • Perform sell/cross-sell/upsell of the relevant products and solutions
  • Meet all KPI set and deliver an end-to-end customer - experience
  • Handle all inquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with the company's processes and guidelines
  • Responsible for all customers' information, monetary transactions and company assets to be properly handled and accounted
  • Ensure proper reconciliation of sales and cash at the end of the day daily
  • Participate in training and activities provided

Job Requirements
  • SPM, Diploma or Degre in any related field
  • 1 to 2 years of working experience in sales and/or customer service experienced is preferred
  • Fresh Degree Graduates with experience working in a retail environment are encouraged to apply
  • Excellent communication in English and Bahasa Malaysia, both written and spoken
  • Possess excellent interpersonal skills & results-oriented
  • Well-groomed - Neat & tidy, professional & pleasant disposition
  • Must be willing to work in rotational mall shift, weekends, & Public Holidays

  • Basic RM 1850
  • Allowances (Shift, Language) + Performance Incentives + OT
  • Other benefits: Leaves (Annual, Sick, Maternity, Compassionate, Anniversary, Replacement) + Hospitalization + Medical

Working hour:
  • Retail operations hour (8 hours shift)
  • 6 working days, 1 day off

Person In Charge: Ms Hazirah

Email your updated resume to: intelekkl@intelek.com.my

Contact No: 03-23876262

Expires in 21 days

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